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Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy to understand how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 3 business days of receipt. Please note that orders are only processed on business days, which are Monday through Friday, excluding public holidays. If you place an order on a weekend or holiday, it will be processed on the next business day.
2. Shipping Methods
We offer various shipping options to ensure you receive your order in a timely manner. Our primary shipping carriers include:
DHL
FedEx
Other Reliable Couriers
We choose the most suitable carrier based on your location and shipping option selected at checkout.
3. Shipping Timeframes
The estimated delivery time for your order is 5 to 15 business days from the date of shipment. Please note that shipping times are approximate and may vary based on factors such as destination, customs processing, and carrier delays.
4. Shipping Costs
We will charge a reasonable shipping fee based on the actual situation of the package. Customers can check the actual shipping fee and pay it when checking out.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. You can use this tracking number to monitor the status of your delivery on the carrier's website.
6. International Shipping
We offer international shipping to many countries. International shipping times may vary depending on the destination and customs processing. Please be aware that you may be responsible for any customs duties, taxes, or other fees associated with international shipments.
7. Shipping Issues
If you experience any issues with your shipment, such as delays or missing packages, please contact us as soon as possible. We will work with the carrier to resolve any problems and ensure your order reaches you promptly.
8. Address Accuracy
Please ensure that you provide a complete and accurate shipping address when placing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete address information.
9. Contact Us
If you have any questions or need assistance regarding our shipping policy, please contact us customer service.
Thank you for choosing us. We appreciate your business and are committed to providing you with the best possible shopping experience.